About playvox with PEYA
May 25, 2021
About playvox with PEYA
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
In Alorica, Playvox is used in the Raider Service area. In [our] app, deliverymen can communicate with an agent to solve problems with orders in progress, or if they have any mishaps. In this way, we can generate the report in another app, named Hurrier and Backoffice, which helps us to visualize and repair the problems.
- Sound notifications.
- Fluency in response.
- Interface design.
- Review previous conversations.
- Contact with support.
- Development failures.
- Generate a quick response to the dealer.
- Quick resolution through other apps (Hurrier and Backoffice).
- Connection times.
I do not know if other apps besides Playvox were considered, in my area, tools such as Hurrier and BackOffice are used to solve problems.
All tools go hand in hand, and Playvox helps us to access them quickly and efficiently, without having to open each one separately. I think it's a good app.
All tools go hand in hand, and Playvox helps us to access them quickly and efficiently, without having to open each one separately. I think it's a good app.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes