Great Medium-Small Conferencing Device | TrustRadius

Overall Satisfaction with Polycom Trio

Use Cases and Deployment Scope

We have it installed in our board room, however we have realized that it is not the right device for the room size. It is much more suited for medium to small sized meeting rooms. Generally it works well, and since we have the same 8800 with Visual Plus in our Berlin office that makes it easier. It integrates well with Skype for Business.

Pros and Cons

Pros

Visual Plus Integration
Easy UI
Expandable Mics

Cons

Audio quality
Setup is a nightmare
Microphone quality

Return on Investment

Negative ROI - took me 2 weeks to get it working, even after calling Polycom for support
Frustrates my directors
Great as a USB speakerphone though

Other Software Used

Skype for Business, Zoom

Likelihood to Recommend

Best suited for small to medium meeting rooms. It is not the right product for a large room or personal space.

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