Nice concept, but still needs improvements on main topics
Updated March 07, 2018

Nice concept, but still needs improvements on main topics

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Projectplace

We use it in English.

The entire development department is using it (5 persons). We are trying to use it following the Agile methodology, which is not a piece of cake. We have a lot of different projects, most of the time only one person is working on a project. We put all our projects in a single projectplace's plan (as recommended by thier side).
  • The availability to provide customer services via a conference call is just fantastic.
  • Ability to handle multiple projects which are interacting/blocking each other.
  • Handle ticketing support which is linked to board and plan.
  • We recently decided to terminate our ProjectPlace account and customer service told us it must be terminated 3 months before billing anniversary date at the latest otherwise a new billing cycle is invoiced.
  • For a yearly billing, it is not a great news!
  • So, it is definitely not "customer service oriented".
  • It shows that some project steps didn't move for a long time.
  • It shows that managing projects is a full-time job.
We stopped using JIRA because it was not possible to handle multiple projects interacting together and because the cloud edition was too slow.

Projectplace is faster, but we still encounter difficulties with handling multiple projects interacting together.
  • projectplace is certainly most appropriate for very simple/small projects
  • We do have a lot of pain using projectplace with multiple projects, alive at the same time, some of them [are] interacting together

Planview ProjectPlace Feature Ratings

Task Management
6
Resource Management
6
Gantt Charts
3
Scheduling
3
Team Collaboration
5
Support for Agile Methodology
1
Support for Waterfall Methodology
Not Rated
Document Management
5
Email integration
4
Mobile Access
Not Rated
Timesheet Tracking
2