Proofpoint Email Protection Review
October 01, 2019
Proofpoint Email Protection Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Proofpoint Email Protection
Currently, we use Proofpoint to scan emails for our faculty and staff only. It addresses many issues that we have experienced in the past, such as impostor detection and phishing type emails.
- The product has been stable since we deployed it. It updates regularly with minimal downtime.
- It provides a easily to navigate interface for for users in regards to viewing/releasing their quarantined items
- Proofpoint's spam detection is second to none. It is a little aggressive at times, but false positives are often remedied.
- The support team is great and responds quickly to any issue that arises.
- I scan the quarantine folders everyday for false positively caught email. I report the FPs that I find to Proofpoint support (everyday), but unfortunately there are always items to release.
- I wish that there was a method to run a health check on the server without the need for support to login
- The product is a costly investment for a higher education institution, especially if you use the product to scan emails for a large student base as well.
- The product has saved us from a few impostor/phishing type emails that could have turned out badly for the university.
I have used Symantec Brightmail, Cisco Ironport, and Trend Micro Email Security.
We selected Trend's product due to the price, but it failed miserably at clustering and overall email delivery. Proofpoint came in second as it checked off a lot of the boxes that we required in our RFP. The price was significantly higher. Personally, I liked Cisco's Ironport product because of the easy to use interface and I had also familiarized myself with the product over 10 years. I find the Proofpoint interface old and clunky. It reminds me of a product interface from 15 years ago. From a SPAM/AV detection point of view, it is just as good as Ironport, if not better in some respects.
We selected Trend's product due to the price, but it failed miserably at clustering and overall email delivery. Proofpoint came in second as it checked off a lot of the boxes that we required in our RFP. The price was significantly higher. Personally, I liked Cisco's Ironport product because of the easy to use interface and I had also familiarized myself with the product over 10 years. I find the Proofpoint interface old and clunky. It reminds me of a product interface from 15 years ago. From a SPAM/AV detection point of view, it is just as good as Ironport, if not better in some respects.