Employees are the first line of defense!
September 24, 2019

Employees are the first line of defense!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

Currently, Proofpoint Security Awareness Training is being used company-wide with a few of the courses (phishing). With the IT staff, more of the modules are being assigned. We are also assigning the Intro to Phishing to all of our third-party distributors globally. So far, we have been getting favorable reviews from the training. I've also had a few other departments assess and give feedback on a few of the modules.

Pros

  • There is nothing new under the sun. Don't reinvent the wheel when it comes to security training. It is plug and play with Proofpoint Security Awareness Training!
  • The information in the training courses is up to date. I hope they continue to update the materials!
  • Languages. This is HUGE for us. Most of the modules are available in a wide variety of languages.

Cons

  • Updating courses (2-3 year rotation) to stay current with what is in the news and addressing those topics in security training.
  • The phishing courses are great (Phil and Phyllis) but the fish and cartoons could be changed to tell the same story in a new way. What about an immunization record?
  • More availability for customization before adding modules to our LMS. Giving us the ability to add our logo or company name would be great when choosing the SCORM file route.
  • In the spirit of transparency, we haven't been using the training to its full potential. We have been assigning to our global distributors and have noticed a reduction in phishing breaches since assigning the training.
  • Our business objectives around security haven't been defined formally. Hoping to do that this year.
We have not used other security training. Proofpoint Security Awareness Training has been our first selection. We have been happy with the purchase! We have also created some training in-house, but we like that Proofpoint gives us the flexibility to train our staff on other topics without the investment of creating the material. That part is amazing!
The staff at Proofpoint has been very accommodating and professional. Every time I have had to reach out, they respond quickly and with an actionable response. I don't ever mind waiting for a response but I don't like waiting and not being given any information. If I have to wait for an answer, the staff has always been as transparent as possible.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Phishing is a great course for us to be able to assign to our distribution partners. We have had a few phishing breaches and we recognize how important it is to educate our distributors in the field. Since we assigned the Intro to Phishing this year through Proofpoint Security Awareness, I would like to have the flexibility to assign the same course next year for new distributors as they onboard. With existing distributors, I don't feel 100% comfortable with assigned Phil and Phyllis. The cartoon fish is a bit cheesy.

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