A fantastic opportunity to learn
September 24, 2019

A fantastic opportunity to learn

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

We are using Proofpoint Security Awareness Traning across the whole organization. We have a problem with email attacks and we are using videos, posters, education modules, and phishing attack simulation to improve our security culture. I am using all Proofpoint capabilities for more than 12.500 users.

Pros

  • It easy to use.
  • It has very interesting content.
  • Fantastic support.

Cons

  • Language - Not all translations are formally correct.
  • Normally new contents are available only in English. After 40 days, other languages are available.
  • In Italy, we don't have the possibility of using SMiShing simulation.
  • More awareness around cybersecurity helps to better detect phishing threats. It is important to reduce risks for the organization.
  • The results are measurable.
  • You can implement continuous improvement. There is not a "one-shot" approach.
  • You have the correct tools to drive the users to do correct behavior.
We have selected Proofpoint Security Awareness Traning to work on the major weakness of the cybersecurity chain (human factor). We believe that working on the human factor is fundamental to achieve our goals.
We have a dedicated support figure.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

I think the most interesting scenario to use Proofpoint is correlated to email protection. In fact, you can use all capability with the scope to improve awareness on cyber risk derivating from email. You have a theoretical approach (education modules) and a practica/pragmatic approach (phishing simulation) to measure user ability.
The "in-depth" approach is present only for the email. Could be interesting use the same approach also for the other security domains.

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