PRTG Network Monitor-Great for Network Administrators
June 11, 2024

PRTG Network Monitor-Great for Network Administrators

Matt VanDerburgh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

We use PRTG Network Monitor to monitor all our network devices, which includes switches, wireless access points, servers, Battery backups, and other critical devices. Using SNMP, we can monitor any important sensors we deemed critical. If any equipment should go offline, our department would get a push notification and email, so we can take a look right away.

Pros

  • Setting up the system/server is easy. Web interface is easy to use.
  • Lots of options to monitor specific sensors, rather than the whole device, so you don't get stuff you don't want.
  • Works will all vendors. I am monitoring, servers and devices from Meraki, Cisco, and APC.

Cons

  • The interface isn't fancy. However, they are pushing an updated one, which is better.
  • I would like an easier way to turn off notifications during updates. Right now, I get bombarded with alerts if I do firmware updates.
  • I would like a template set up for a group. If I want to use custom sensors, I need to add this one by one. I would like a way to add a custom sensor, and choose which devices I would like to monitor.
  • I don't have any numbers, but I guarantee the yearly subscription cost works out in the long run. It probably saves us a number of work after hours.
  • SolarWinds Network Performance Monitor (npm)
Setup for PRTG Network Monitor is much easier. SW npm requires two servers to run (One to run the product, and one for the SQL Database). PRTG Network Monitor only needs one server. From my experience SolarWinds requires a license per device, where PRTG Network Monitor is per sensor. Overall, PRTG Network Monitor is much more powerful and user friendly.

Do you think PRTG Network Monitor delivers good value for the price?

Yes

Are you happy with PRTG Network Monitor's feature set?

Yes

Did PRTG Network Monitor live up to sales and marketing promises?

Yes

Did implementation of PRTG Network Monitor go as expected?

Yes

Would you buy PRTG Network Monitor again?

Yes

The notification system is extremely important to us. During a major storm over the winter, a majority of our state lost power. Getting alerts on what devices went down and when they came back helps us with our time management. Because of this, I was able to come in after hours and already knew which area of the buildings I needed to go.

This platform only adds value to your department. Right now, I don't know of anything where it's not appropriate.

PRTG Feature Ratings

Network Performance Monitoring
10.0
Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
10
Alerts
10
Network capacity planning
10
Packet capture analysis
10
Network mapping
10
Customizable reports
10
Wireless infrastructure monitoring
10
Hardware health monitoring
10

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