Overall Satisfaction with Pure Storage FlashArray
Currently, we use the M 20 Pure FlashArray and I have to say it is pretty great. It took little to no effort to set up so from an engineering standpoint we had very little need to go through in depth training and setup like other storage arrays such as Dell, Hitachi, etc. We use it primarily for our virtual desktops to have redundant fast storage.
- Their support is outstanding, always quick to respond with valid answers each time.
- Updates are completely seamless with never a drop to service for our users which is really helpful with us being a hospital.
- The product just works. The intervention and maintenance in this is slim to none. It makes it really easy to implement and maintain.
- They are still a growing company so there are always some things that you aren't sure if you could meet the actual expectations that they put forward.
- Some of the events I go to are very geared towards sales and making you want to buy the product, not really learning about them as a company.
- More things to add to a storage array that don't include additional costs.
- Due to the lack of necessity of a storage admin, that has been a huge impact on things.
- Not needing to be so involved with upgrades and how seamless everything is makes things so much easier
- There have been zero issues so luckily, knock on wood, we have yet to have any issues whatsoever from the product!