Qualtrics Review
April 04, 2018

Qualtrics Review

Valerie Mattson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction with Qualtrics

We are currently utilizing Qualtrics in our Business Intelligence Team for fan insights and by our Human Resources team for employee (team member) insights.
  • Qualtrics is extremely intuitive and easy to use.
  • The result dashboards are accessible for managers and provide an easy to use way to display data. They make it easy to slice and dice your data how you'd like it presented.
  • The setup is completely customizable.
  • If there was a way to change survey themes and update customizations like that by the end-user, it would be very beneficial. Right now, you must submit a request for a survey theme change.
  • Qualtrics helps us to quickly and efficiently respond to fan feedback; both positive and negative.
  • We now have a great pulse on our organization and are able to gather data to be sure we are meeting our people's needs.
Qualtrics provides far more capabilities when it comes to building your survey, collecting data, and uploading a hierarchy in order to drill down into your organization.
Qualtrics is perfect for any in-house surveying for employees you'd need to run (engagement or not), as well as any outward facing surveys for fans, customers, etc. Although we are not currently using some of their newest features, there is incredible potential growth into things like conjoint analysis and text IQ.