Integrity impacted by QUALTRICS!
April 26, 2018

Integrity impacted by QUALTRICS!

Lillan Degand | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction with Qualtrics

Hello!
I just happened to "stumble" across Qualtrics on the INTERNET and it is currently being used by me. Our Math/Science department Ph.D. grad students and research students are very much interested in Qualtrics vs. other programs on the INTERNET.
Thank you, Qualtrics for your support and design of "surveys"- it was very user-friendly!! I am currently finishing my Ph.D. study and Qualtrics has assisted me tremendously! I have NEVER configured a survey before and I really needed to do this ASAP! I am graduating- Summer, 2018!

Thanks!
Best.
Lillian H Degand
  • The configuration of a survey - user-friendly and able to do this by myself
  • CUSTOMER SUPPORT - Grant Holbrook, initiated a demo call ASAP and I was able to begin the survey with just a few questions
  • Tech Support-Ray Jacobs and AJ were "spot -on!" They walked me through some of the cliches that I was facing and Ray Jacobs actually configured my 2 surveys together AND sent me a video on how she did it! YAY!!!!! PLEASE GIVE RAY AND AJ A SALARY RAISE!! WELL-DESERVED~~~~!
  • Would you consider displaying the Qualtrics video on "HOW TO..."?
THE OTHER ONE WAS SOOOO DIFFICULT! I couldn't even begin to start a survey.
Well-suited due to the tech support and positive attitude towards it.