Qualtrics do the tricks...and more!
May 10, 2018

Qualtrics do the tricks...and more!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Research Suite

Overall Satisfaction with Qualtrics

Qualtrics is used in a variety of ways in school, depending on which department you are. We use them for dietary surveys, participant programme feedback, post-programme impact surveys to name a few.
  • Stable system
  • Lots of amazing features that are very applicable to our type of use in the university
  • Fantastic support (web, chat, email, phone).
  • Make the default report more intuitive
  • Communication of changes to brand administrators
  • More modern survey templates
  • Ease of use
  • Able to leverage on Qualtrics on different types of surveys/customer experience research
  • Scalability
Qualtrics is much more powerful I believe. The support is fantastic and the wealth of knowledge-base, a community of users are enormously helpful.
It is very well suited to our needs in research and customer experience. As a higher education institution, Qualtrics is an excellent partner.