A great service that is much needed!
April 09, 2020
A great service that is much needed!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quantum Metric
I have been using QM for a little over a year now and it is a part of my everyday use. I use it to troubleshoot issues that are being reported by our customers and other users. It has helped us solve many issues! We have users in many parts of our company to help give members the best experience possible.
- Finding pain points in the software.
- View customer experience in replicating issues.
- None at the moment! So far my experience has been positive.
- It has helped us resolve issues more rapidly because we can see what the pain points are.
Do you think Quantum Metric delivers good value for the price?
Yes
Are you happy with Quantum Metric's feature set?
Yes
Did Quantum Metric live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Quantum Metric go as expected?
Yes
Would you buy Quantum Metric again?
Yes