Overall Satisfaction with Quantum Metric
Quantum Metric provides the features (session replay, journey analytics, events tracking, page performance data) which allow us to understand in the best way possible our customer's behavior and journeys, and thus make the right decisions to respond to their needs and expectations. It's a tool that is always evolving based on the customer's feedback, and the support team is the best I've ever seen in the industry. they have an amazing support team and are always working on improving and evolving the tool based on their customer feedback, on top of an already interesting and advanced tool.
- session replay
- journey analytics
- event tracking
- page performance data
- onboarding
- session replay
- events
- errors (current and historical)
- increased conversion rate
- error tracking
- opportunities for revenue streams
Other tools might provide the tool in a very similar way, but that's it. Quantum Metric actually helps remove the abstraction from the data, their support is available in a very fast manner, they help us set goals and reach them, also helping us track them through the tool. While other tools will provide the tools themselves, Quantum Metric will provide the whole package and become an important partner to the growth of the business.
Do you think Quantum Metric delivers good value for the price?
Yes
Are you happy with Quantum Metric's feature set?
Yes
Did Quantum Metric live up to sales and marketing promises?
Yes
Did implementation of Quantum Metric go as expected?
I wasn't involved with the implementation phase
Would you buy Quantum Metric again?
Yes