Best way to map your customer journeys
July 28, 2022

Best way to map your customer journeys

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quantum Metric

A fancy and smart website analytics which is helping us and the clients understand the pain points when it comes to user interactions with websites. Overall the best analytics software I used in my career. Totally worth it. It not only gives you analytics ability but also helps you understand where the website is lagging which is so cool.
  • Website user interface optimization
  • Analytics data
  • User journey
  • Sometimes it does not reflect the actual data but the customer service is cool and helps us resolve it
  • I am quite happy to use the analytics feature. No need to rely on google analytics
  • User journey and attribution is so far good but sometimes i have to use google analytics just to double check
  • User interface
  • Fast and accurate reporting
  • Mobile friendly
  • Reporting feature is very good
Nowadays user journey is very important and for big companies you must use softwares like that

Do you think Quantum Metric delivers good value for the price?

Yes

Are you happy with Quantum Metric's feature set?

Yes

Did Quantum Metric live up to sales and marketing promises?

Yes

Did implementation of Quantum Metric go as expected?

Yes

Would you buy Quantum Metric again?

Yes

It really helped us track users and optimization of website based on that scenario. Really good user interface. Data is accurate, sometimes need to use Google Analytics. Overall it is an amazing tool

Quantum Metric Feature Ratings

Product usage analytics
10
Customer journey mapping
10
Heatmap tool
10
Click analytics
10
Scroll maps
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
10
Mobile Application
9
Dashboard / Report / Visualization Interactivity on Mobile
9
Mobile App Analytics
9