Item: Coveo Qubit
Rating: 9
Author: Verified User

Overall Satisfaction with Qubit

Use Cases and Deployment Scope

We use Qubit as our front end testing platform to carry out experiments on our site. It has proven invaluable in helping us to understand what our customer wants by giving us a data-led approach to building features.

Pros and Cons

Pros

Easily build A/B or A/B/n experiments.
Great previewing ability for quality assurance testing.

Cons

It would be great if Qubit introduced a back-end testing platform for some of our larger experiments.

Likelihood to Recommend

I'd certainly recommend Qubit to anybody looking to gain insight into how customers are interacting with their website. Using A/B tests not only helps you understand the impact of a new feature but helps guide your iterations of existing features.

Comments

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Laura Kightlinger
(Vendor Representative) commented 9 years ago
Thank you so much for your feedback. It is great to hear that you also value the data-led approach to testing and personlisation, as we find this is the most effective way to improve customer experience. For large experiments, we are able split traffic on server-side changes and use our robust statistical model to measure the differences between variants. If you need any additional information about how to execute this, please do not hesitate to contact us. Thank you again for taking the time to provide your feeddback; we really value your input. - Laura, Head of Customer Success at Qubit

Front End Experimentation Platform