Questica is Truly an Open Book
March 02, 2022

Questica is Truly an Open Book

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Questica OpenBook

Questica OpenBook has helped our organization with transparency and communication primarily. Many times when there are areas without control, it's easy to be able to forget the stakeholders are interested in seeing. This helps us to share this information easily and schematically across social channels and the Budget tool. You can even import data.
  • Charts
  • Mobility
  • Interactive
  • The search feature could be easier.
  • Integration into other tools.
  • The guided tours could be more helpful. If I'm nitpicking at this point.
  • ROI
  • Transparency
  • Purpose
It stacked up very well. We evaluate at least 3 companies before making software decisions and this one was a clear contender. The map visualization and pop ups are wonderful to be able to visually see what you are discussing in person. These are qualities the rest do not have.

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It's very easy to use and intuitive enough that you can guide yourself through even if you do not have IT on staff to assist you. It's easy to set up and get going in minutes. All you have in front of you to analyze data and present. It's helpful for the customer too.
I haven't had to deal with support much because it's such an easy-to-use product but when I have, they have been very easy to talk to, engage, and resolve our needs quickly. The challenges we had were met over the phone as they walked us through the system.
Citizen engagement would be the area where it could be best suited. I don't really see it outside of the public sector but we use it to interact with our clients in the public sector. It helps to be able to show the transparency of engagement of citizens to communicate best with local government agencies.

Euna Budget Feature Ratings