Item: Quickbase
Rating: 10
Author: Jessica Curtis, CHFP, CRCA

Overall Satisfaction with Quick Base

Use Cases and Deployment Scope

Quickbase is used across our organization. We track, trend, and report data from our Quickbase system. It eliminates the need for multiple versions of spreadsheets being passed around and enables us to have real-time alert notifications and subscription reports. It also allows us to set up appropriate roles for our users depending on their needs and security levels.

Pros and Cons

Pros

Their customer service is best in class! Responsive, helpful, and always willing to go the extra mile.
Ongoing training and conferences are available to new and advanced users. Beyond just the company of Quickbase, the universe of users is such a large, connected, and friendly community of empowered citizen developers.
Ease of development - non-technical users can learn to quickly develop applications with Quickbase to solve longstanding business problems.

Cons

More advanced free-placement reporting, such as is available with Business Objects/Crystal Reports/SAP type solutions would be great.
More integrated advanced features into Quickbase itself rather than having to pay a third party "Quickbase Solution Provider" would be helpful also!

Likelihood to Recommend

I think QuickBase is very useful to almost any business who uses spreadsheets or needs a common system to access data and reporting from. If your budget is very small or your number of employees is less than three, it may be too expensive for the value it brings depending on the business case.

Pipeline and Governance

Systems Integrated With

MySQL
Microsoft Excel

We integrated Quick Base with a MySQL database by working with a Quick Base solutions provider to sync data from Quick Base to MySQL on a nightly and on-demand basis. We are moving many tables and hundreds of fields seamlessly. The integration required defining field mappings because our desired field names in MySQL were different than those in our Quick Base tables, but once each field was defined the project was not difficult.

Our Excel integration involves a button in Quick Base that generates Excel workbooks with data from our MySQL database. The most difficult part of this integration was defining the report format and fields/tables, but once that was established the integration itself was not difficult. Quick Base is very easy to use with other systems, and their engineers and solutions partners are always willing to help make efficiencies and integrations possible.

Comments

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QuickBase Customer Service = Squad Goals