Quickbase used by Managed Care Company
January 19, 2023
Quickbase used by Managed Care Company
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quickbase
Tracking work requests:
update system configuration
returned checks
issues reported by customers
contracts
track and approve policies and procedures
update system configuration
returned checks
issues reported by customers
contracts
track and approve policies and procedures
- Measures turn around time for each handoff of work
- Forwards work thru notifications and assignments once one person has approved
- Report development is easy to write and customize
- Not being able to edit pipelines that you are not the owner of, but you are an admin. It should not take a transfer to another user, they should allow multiple admins to edit pipelines.
- Do NOT take away functionality when there are upgrades - see my note about pipelines
Do you think Quickbase delivers good value for the price?
Yes
Are you happy with Quickbase's feature set?
Yes
Did Quickbase live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Quickbase go as expected?
I wasn't involved with the implementation phase
Would you buy Quickbase again?
Yes
- Improving collaboration across one or more teams
- Building and deploying an application (or multiple applications) that meets our exact needs
Our application is the main tracking source of important work in Operations. From provider reported issues, to returned checks, to contract implementation , and quality control tracking of staff.
My team has 2 super-users and the rest can develop their own reports and find data. Our super-users create new function in the application and trouble and train others.