QuickBooks Online - Recent advancements almost make me reconsider Xero
April 01, 2015

QuickBooks Online - Recent advancements almost make me reconsider Xero

Dave Olsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online

QuickBooks Online is being used to keep the books for a small constructing contracting company.
  • Easy data transition from QuickBooks Desktop.
  • Menus and functions are clearly laid out.
  • Familiar interface.
  • The reports don't seems as easy to use or as feature-rich as the desktop version. For example, I couldn't figure out how to compare several periods.
  • It seems to be unstable at times. Periodically I have to log out and close the browser to start transactions again.
  • I was hoping inventory management and Cost of Goods Sold (COGS) would be improved over the desktop version.
  • It's been a big improvement over QuickBooks Desktop.
  • Better security and safeguarding of data.
  • Better access (not reliant on the QuickBooks host computer).
  • Xero,NetSuite,FreshBooks,QuickBooks Premier
I do use Xero and NetSuite for other companies. I started using Xero a few years ago because QuickBooks Online features were very limited and didn't have the ability to convert a QuickBooks desktop file. I have been impressed with QuickBooks Online's advancements. I think it goes head-to-head with Xero.
A big plus is familiarity with QuickBook Desktop. I'd highly recommend it if the users are already familiar with the desktop version. Also important is the functionality or available integrations. It has features most small businesses need, but more complex organizations may want more advanced software, such as NetSuite.

QuickBooks Online Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
4
Bank reconciliation
7
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
5
Order entry
5
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Pay calculation
9
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
Not Rated
Standard reports
6
Custom reports
5
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated