QuickBooks Online Advance for Small and Medium Companies
January 23, 2024

QuickBooks Online Advance for Small and Medium Companies

Zandra Holmgren | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with QuickBooks Online Advanced

I have used QuickBooks Online for 3 years now in our organization. Even if it is not perfect it is the most useful financial systems to use for small and medium size businesses. It is easy to learn how to do the basic AP and AR functions and can when you are ready more complex reporting. The interphase with bank makes it easy to track and manage expenses and it is easy to reclass anything if needed. User-friendly for beginners but I would recommend hiring a QB Pro if you are new to it and to set you up.
  • Tracking Expenses - made from the bank
  • Invoicing
  • Reporing
  • Customer Support
  • Tracking Expenses - uploaded by employees not customizable
  • Products and Services
  • Quicker than to track expenses manually
  • Need to be more customizable for employees to enter expenses
  • A bit tricky how between bank transfer
You can be up and running pretty quickly if you are having a simpler set up.
However if you need very specific set ups for your company you normally need to talk with different support areas and that can take a long time and be frustrating. the support team is a hit or miss, some of them are great and others can waste hours of your time.
It is great that it is cloud based as we do work in peoples homes. That means that the team needs to be able to clock in at different locations. There is some frustration to when there is not great internet connection. Other time keeping systems we have tried logged it and updated when it has access to internet. This is not always happening with QB Time.
We want to use projects and we are happy that it support that.

Do you think QuickBooks Online Advanced delivers good value for the price?

Yes

Are you happy with QuickBooks Online Advanced's feature set?

Yes

Did QuickBooks Online Advanced live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of QuickBooks Online Advanced go as expected?

Yes

Would you buy QuickBooks Online Advanced again?

Yes

I think it is great for small and medium size businesses, you can get different tiers that suit your businesses and most bookkeepers will know how to use it.
It is not great if you have a larger company that whats very specific financial statements. Or if you do not want to pay a bookkeeper but also do not have finance experience and have many transactions. If it is set up incorrectly it gets messy to clear out.

QuickBooks Online Advanced Feature Ratings

Accounts payable
7
Accounts receivable
9
Cash management
6
Bank reconciliation
8
Expense management
8
Time tracking
8
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
8
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
8
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
8
Dashboards
9
Standard reports
9
Custom reports
7
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
8