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Qvidian RFP & Proposal Automation Review: "Qvidian Proposal Automation - a Powerful Tool for Cross-Functional Teams"
https://www.trustradius.com/proposalQvidian RFP & Proposal AutomationUnspecified8.137101
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February 21, 2014

Qvidian RFP & Proposal Automation Review: "Qvidian Proposal Automation - a Powerful Tool for Cross-Functional Teams"

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
Qvidian Proposal Automation 10.0
Modules Used
Library, Projects

Overall Satisfaction

My department uses Qvidian for help with our proposal generation. The library is a great central place to house our records and keep them up-to-date. All of our licensed users are able to access these text records for their documents. We also use the projects feature to pull certain records together into a full document.
  • Qvidian's advanced search feature makes it easy to narrow down results and find what you are searching for in the library.
  • When licensing over cross functional teams, the RFP Builder is very powerful in generating a team-wide point-by-point response.
  • The architecture behind the projects is easy to set up, and allows common documents to be quickly generated by users.
  • After going through some basic training, the product is easy to use.
  • The logic on the "doc type" architecture is on the simple side. The simplicity is great for setting up most doc types, but can make it difficult when trying to allow for a very complex document structure with many conditional pieces.
  • For a new user, Qvidian 10.0 is not very intuitive to figure out on your own; a brief training is needed to get up and running.
  • Time savings in our document generation.
  • Efficiency in finding needed information.
The licensing for Qvidian Proposal Automation is expensive. We are not getting the full power of the tool with only our department as users. I think it is a wonderful tool when you are able to license across different disciplines and get full use of the library, the proposal generation, and the point-by-point response capabilities.
Qvidian is a wonderful product for cross-functional teams, particularly for responding to point-by-point responses. For the cross functional team, Qvidian is a very powerful tool, providing a great place for collaboration on the project documentation and response. In our case, with only our department using Qvidian Proposal Automation, we are not able to capture the full functionality of the tool. The library and document generation through the projects feature has met our individual team needs.

Support

The support has been great. Most of the time support has been able to resolve the issue right away. On the times where the issue has been more complex, they have been great with keeping me up to date on progress. I have never had an issue with support, the support personnel are always friendly and knowledgeable.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None