Radian6 is a lifesaver! Don't start a social media campaign without it!
Updated October 31, 2013

Radian6 is a lifesaver! Don't start a social media campaign without it!

Ryan Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Radian6 (legacy)

Overall Satisfaction with Radian6

  • Radian6 simplified tracking social media data for specific projects you or your client was working on and the reports were a great tool to drill down into the data.
  • Radian6 offered great tools and widgets to understand what coverage you were getting and what others were saying about you on a specific topic.
  • The entire Radian6 dashboard was user-friendly and easy to navigate, and there was always something new to learn!
  • If you saw a spike in content you can use the topic cloud to find the keyword that caused the spike and look at the interaction of your community. Great way to really get the cause of increased mentions
  • I remember that setting up topic profiles was a bit of a chore, especially if you had a longer list of terms. Adding items one by one was one thing I didn't like and should be improved.
  • You could quickly showcase your work and your clients work and show the need for a tool that fully tracks an entire social media campaign.
I would tell the colleague to do some training to get familiar with how the dashboard works but also let them know its a very user friendly platform that you won't be able to live without.

Using Radian6

If I was still using Radian6 I would totally renew because its the preferred product for any social media management team that provides a full cycle experience