Not my first choice
September 07, 2017

Not my first choice

Christine Leatherman | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Starter

Overall Satisfaction with Really Simple Systems

Really Simple Systems (RSS) is being used across the whole organization. It is a fairly simplistic CRM system but the report options and the ability to enter quarterly data are not simple to use at all. The report screen is complicated and does not always work properly. More often than not, it provides zero results. It is very hit or miss, mostly miss. I have used SAP and more detailed medical CRM systems and they were a bit more user-friendly.
  • Large screen
  • Easy to add data
  • Legible Table of Contents
  • Report creation - The reporting format option could be made more user-friendly.
  • Add additional options for sales numbers (quarterly, as well as annual)
  • SAP
Less user-friendly. I didn't select RSS.

Really Simple Systems Feature Ratings

Customer data management / contact management
7
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Interaction tracking
5
Case management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
5
Task management
4
Reporting
1
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
1
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Not Rated
Mobile access
Not Rated