Really Simple Systems - Great for a small team that needs an out of the box CRM
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September 12, 2017

Really Simple Systems - Great for a small team that needs an out of the box CRM

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Professional

Overall Satisfaction with Really Simple Systems

Really Simple Systems (RSS) is being used by my organization for the business development team. Six total people use it to track outreach for more than 1000+ contacts.
  • It's very simple to use and out of the box.
  • It is incredibly cheap compared to other CRM systems on the market.
  • They have fantastic customer service.
  • It isn't completely specified to what we do, but that is fine given that it is an "out of the box" system.
  • No other cons.
  • RSS has a hugely positive business impact and solved a critical problem that my team was facing before I joined.
  • Sales Force, Satuit and Deal Cloud
RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch to a more expensive, tailored CRM when the time is right.
Really Simple Systems is perfect for a small team that needs to track contacts and outreach. Once you expand upon 5+ people, I think you should look to invest in a larger system, however this may not be necessary.

Really Simple Systems Feature Ratings

Customer data management / contact management
5
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
4
Interaction tracking
5
Case management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Mobile access
10