Overall Satisfaction with Really Simple Systems
Really Simple Systems is currently utilized by our sales team, as well as accounts payable. We needed a straight forward platform that allowed us to share customer information across our organization in a uniform format. We were not looking for a program that integrated with marketing/email efforts and we did not want to pay for a system that had bells and whistles that we were not going to use. For our group, Really Simple Systems has thus far fit our needs quite nicely.
- Capturing customer contact information and documents that can be shared across users within our group
- Identifying tasks needed for each client and assigning due dates. These task due dates also integrate with Google Calendar, which is very helpful.
- They are a UK company. This becomes evident in some annoying little ways, such as when the British Pound Symbol next to dollar amounts shows instead of the dollar sign. Also when adding tasks to Google Calendar they default to GMT instead of the user's time zone.
- Other quirks come up as well, like when marking a task completed it requires a contact date to save, which is not necessarily applicable.
- No significant change in ROI
We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all.