Devolutions RDM - My Take on it
January 22, 2018

Devolutions RDM - My Take on it

Benjamin Beckwith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote Desktop Manager

I use it personally to help support 25 in-house Servers and 12 cloud servers. It allows me to access all the servers (and some desktop machines) in one simple application. As I use multiple different computers, the online cloud database that Devolution offers is fantastic as I can load that one a new machine, and I have all my same access and layout right there. The options and features that the application offers is next to fantastic haven't found anything I am unable to access
  • It allows me to access all the servers (and some desktop machines) in one simple application.
  • As I use multiple different computers, the online cloud database that Devolution offers is fantastic as I can load that one a new machine, and I have all my same access and layout right there.
  • The options and features that the application offers is next to fantastic haven't found anything I am unable to access
  • Nothing that I have come across as of yet.
  • AS I haven't managed to get the full version (which I will but I will do this personally) the outlay is perfect.
  • Hasn't cost us anything yet and has allowed easy, quick access to all servers.
The best part I love is that you can save the database of connections to a secure cloud database and then access this from any machine. you don't have to worry about saving details on a USB drive that can get lost or corrupted. You can layout in the RDManager in folders of the servers and computers you have access to and the different ways of connecting eg, RDP, iLo, CMIC, web etc
For an MSP that remotely connects in, it will have its issues. You can only connect to the public servers unless your machine has a VPN connection to all clients.

Remote Desktop Manager Feature Ratings

Screen sharing
9
File transfer
8
Secure remote access with Smart Card authentication
Not Rated
Over-the-Internet remote session
9
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
9
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
9