Item: Remote Desktop Manager
Rating: 10
Author: Nick Von Ogden

Use Cases and Deployment Scope

We use Remote Desktop Manager to manage remote sessions, keeping our session organized and consistent amongst our team. We can organize, add, and ensure all of our remote session are in the same place and are easily updated from a single point. It also helps us tie in automation in some cases.

Pros and Cons

PAM
Manage Remote Sessions
Organize
Security

Documentation
Speed
Resources

Return on Investment

Reduce complexity
Reduce overhead cost
Customer friendly

Alternatives Considered

Apple Remote Desktop, Microsoft Remote Desktop Connection Manager (RDCMan) and Chrome Remote Desktop

The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
The extensions, add-ons, and features of RDM. You simply can do a lot more.
Automation - There's additional things you can do that help automate your workday to make things easier
The interface - It's easier to navigate and deal with multiple sessions at a time.

Key Insights

Do you think Remote Desktop Manager delivers good value for the price?

Yes

Are you happy with Remote Desktop Manager's feature set?

Yes

Did Remote Desktop Manager live up to sales and marketing promises?

Yes

Did implementation of Remote Desktop Manager go as expected?

Yes

Would you buy Remote Desktop Manager again?

Yes

Likelihood to Recommend

The software is flexible enough to be used in most scenarios. I'd say you can use the 'free' version to manage fewer sessions and with a smaller team or solo team, but the full version is better for centralized environment with many people or with a tenant or role based access to systems. It's overkill if you only remote into 1 or 2 systems unless you make use of the integrations it offers.

The Best Remote Session Manager There Is

Overall Satisfaction with Remote Desktop Manager