Overall Satisfaction with RemotePC
I have provided IT support for numerous companies over the last 30 years. I've used Logmein, Go To My PC, Team Viewer, and most recently Barracuda RMM. Most of these tools work ok on Microsoft Operating Systems BUT have not worked smoothly on Apple Operating Systems. Almost every time there is a new operating system or a major OS update something breaks. I've wasted time with tech support and more often than not, I have to drive 10 or 20 miles to be onsite to fix the problem. It's important to me to have unattended access set up so I can maintain computers and not interrupt any client's productivity. For the first time in years, I am ecstatic because I've installed unattended access on several Apple computers running the latest operating system without any problems. Thank you RemotePC for a reliable and dependable product that is easy to install and use!!!
- It installs well using common sense (which is not common)
- It is easy to use
- It is easy to setup unique encryption keys for maximum security for each system in your dashboard
- I haven't found any yet!!!
- The ROI on my billable hours is through the roof!!!
As I mentioned earlier all the above products had difficulty working with Apple Operating Systems. Difficult to set the optimum security settings. Problems arose every time an OS update occurred.
Do you think RemotePC delivers good value for the price?
Yes
Are you happy with RemotePC's feature set?
Yes
Did RemotePC live up to sales and marketing promises?
Yes
Did implementation of RemotePC go as expected?
Yes
Would you buy RemotePC again?
Yes