Why I find RemotePC better than all the rest...
August 02, 2023

Why I find RemotePC better than all the rest...

Sandy Szabo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RemotePC

I have provided IT support for numerous companies over the last 30 years. I've used Logmein, Go To My PC, Team Viewer, and most recently Barracuda RMM. Most of these tools work ok on Microsoft Operating Systems BUT have not worked smoothly on Apple Operating Systems. Almost every time there is a new operating system or a major OS update something breaks. I've wasted time with tech support and more often than not, I have to drive 10 or 20 miles to be onsite to fix the problem. It's important to me to have unattended access set up so I can maintain computers and not interrupt any client's productivity. For the first time in years, I am ecstatic because I've installed unattended access on several Apple computers running the latest operating system without any problems. Thank you RemotePC for a reliable and dependable product that is easy to install and use!!!
  • It installs well using common sense (which is not common)
  • It is easy to use
  • It is easy to setup unique encryption keys for maximum security for each system in your dashboard
  • I haven't found any yet!!!
  • The ROI on my billable hours is through the roof!!!
As I mentioned earlier all the above products had difficulty working with Apple Operating Systems. Difficult to set the optimum security settings. Problems arose every time an OS update occurred.

Do you think RemotePC delivers good value for the price?

Yes

Are you happy with RemotePC's feature set?

Yes

Did RemotePC live up to sales and marketing promises?

Yes

Did implementation of RemotePC go as expected?

Yes

Would you buy RemotePC again?

Yes

Managing my clients' Mac and PC computers is where this tool shines. I can't think of anything less appropriate for RemotePC to do

RemotePC Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
10
Annotations
10
Multi-platform remote control
10