RemotePC works and I like it
September 24, 2023

RemotePC works and I like it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with RemotePC

It is used for remoting in on demand and helping with any issue. Also, it is practical because the end user does not need to download agent every time. It is very easy for the end user and makes life easier for me as well. Overall it is a good product.
  • Ease of access for users
  • Very quick to login
  • Easy to see screen
  • So far I haven't had any issues
  • Saves gas
  • Saves time
It is pretty similar. Splashtop is good but a bit pricey. RemotePC is more cost effective. Over all my favorite has been bomgar, RemotePC is better then kaseya.

Do you think RemotePC delivers good value for the price?

Yes

Are you happy with RemotePC's feature set?

Yes

Did RemotePC live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RemotePC go as expected?

Yes

Would you buy RemotePC again?

Yes

For a small company with customers that are a distance away or have trouble understanding or following directions. It is wonderful how you can just login and fix small simple issues that you would normally have to drive to without this software.

RemotePC Feature Ratings

Screen sharing
10
File transfer
9
Instant message
10
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
3
Session record
Not Rated
Annotations
Not Rated
Multi-platform remote control
Not Rated