Great Product with a Great Price Tag
February 19, 2019

Great Product with a Great Price Tag

Jason Eifling | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Renaissance Accelerated Reader

Our school/district uses Accelerated Reader. Generally, it is used by Language Arts teachers, but it does help track reading and reading comprehension. Students are given goals to strive for each grading period and strive to reach that goal. There are many pros and cons for using Accelerated Reader but our students have used it for years and I don't see it going away any time soon.
  • If used correctly, Accelerated Reader helps students grow with their reading comprehension and vocabulary skills. I advise teachers to have one on one conversations with students when setting goals (allow students to have input) so that the students are given more responsibility to achieve their own goals.
  • Renaissance's online chat/customer service is outstanding. They can usually answer my questions and do so in an understandable manner. They seem to be willing to help and will follow through if necessary.
  • There are many reports that Accelerated Reader administrators can use to help decipher the data created from their students taking Accelerated Reader quizzes.
  • Lately, Accelerated Reader has been adding "New Reports" which would help single class users such as a teacher with one class. But for a person with administrative rights, it creates a bit of a hassle to get the information needed at times.
  • Cost - Accelerated Reader is expensive. For the price paid, I feel Renaissance should include some features instead of having additional fees paid.
  • Our students are used to reading with Accelerated Reader. We generally have 95% of our student body quiz with Accelerated Reader and our scores are some of the better ones in the district. It is certainly not based solely on Accelerated Reader, but greater reading comprehension skills will aid in improving various assessments the students will complete.
  • The school library has seen a greater number of books circulated using Accelerated Reader but a drawback is that students are apprehensive to read books for pleasure without a quiz when they can choose another title that contains an Accelerated Reader quiz.
I have not reviewed other products before.
Accelerated Reader is what it is. It has been around for years and pretty much has a lock on this type of service. With that being said, Renaissance still makes improvements and works with the customer to make things better. If people use the product the way it is intended, results can be great. Yes, there is a danger that a product like this hurts the love of reading by "forcing" kids to read. *There are articles written about the positives and negatives of AR elsewhere if you look* But Accelerated Reader gathers plenty of data that can be used by educators to help their classrooms if they choose to use the product as intended.

Renaissance Accelerated Reader Feature Ratings

Renaissance Accelerated Reader Support

Customer Service and Support are one of the best things about the company. They are fast and solve issues in a fast, professional manner.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Numerous times I know there should be a report that can be run to get the results I want and I contact the online chat to get answers. Renaissance usually walks me through the process and allowing me to get the results I want. They always my questions with professionalism and courtesy.