Rescued
August 23, 2022

Rescued

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rescue

We use Rescue to manage customer phone needs remotely. We use Rescue so that we can remote in unattended for the customers who are comfortable with that access and for all others, on an as-needed basis.

Pros

  • Unattended access.
  • On-the-fly access.

Cons

  • Would be nice to access it from an iPhone or iPad.
  • Saves a lot of onsite visits by doing most work remotely.
Years ago we used GoTo Assist but had to switch to Rescue due to limitations.

Do you think LogMeIn Rescue delivers good value for the price?

Yes

Are you happy with LogMeIn Rescue's feature set?

Yes

Did LogMeIn Rescue live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Rescue go as expected?

Yes

Would you buy LogMeIn Rescue again?

Yes

For my job, it is well suited.

LogMeIn Rescue Feature Ratings

Remote Administration
10.0
Screen sharing
10
File transfer
10
Over-the-Internet remote session
10
Session record
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

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