Skip to main content
TrustRadius
Ridder iQ

Ridder iQ

Overview

What is Ridder iQ?

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

Read more
Recent Reviews

TrustRadius Insights

Users leverage Ridder iQ for a range of essential tasks such as project management, stock item management, purchases, sales invoicing, and …
Continue reading

Ridder iQ review

8 out of 10
February 14, 2024
Incentivized
We use Ridder iQ as an erp system where we use it for steering our production on with the right documents and order of operations. …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 50 features
  • Role-based user permissions (14)
    8.4
    84%
  • Pricing (16)
    8.0
    80%
  • Order entry (15)
    7.8
    78%
  • Cost of goods sold (16)
    7.3
    73%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Ridder iQ?

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

3 people also want pricing

Alternatives Pricing

What is SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a modular cloud ERP software designed for every business need – powered by AI and analytics. SAP S/4HANA Cloud enables users to run mission-critical operations in real time from anywhere, introduce new business models in an industry, and expand globally. It can be deployed…

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

Return to navigation

Features

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

6
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.1
Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

6.5
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

6.2
Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

7.7
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

5.5
Avg 7.4

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

5.6
Avg 6.8

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

5.8
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

6
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

6.4
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

7.7
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

6.2
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

5.1
Avg 7.3
Return to navigation

Product Details

What is Ridder iQ?

Ridder iQ is a manufacturing ERP-software, from ECI Software Solutions. Ridder iQ offers features to manage the continuous coordination between R&D/Engineering, purchasing, production, assembly (on-site) and services. Real-time insight into the progress of quotations, assignments and service orders. Ridder iQ is designed to optimize business processes from start to finish, driving shorter lead times, better utilization rates and higher profit margins. Ridder iQ is the fifth generation of software and combines 40 years of knowledge, functionality and practical experience. It offers a total solution for all critical business processes. From inefficient use of resources (employees and machines) to managing resources that increase productivity.

100% focus on the manufacturing industry, developed specifically to meet the manufacturing market demands. The development team builds features that are fully aligned with current and future needs of companies that are active in welding, construction, equipment and machinery mfg. Extensive product portfolio with ERP, Finance and apps such as Business intelligence, Project Assistant, Shop Floor Control and Supply chain, offering a fully integrated solution. The solution boasts 1300 +/- more customers in the manufacturing industry as an ERP solution.

Ridder iQ Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers
  • Supported: Journals and Reconciliations
  • Supported: Configurable Accounting
  • Supported: Standardized Processes

Subledger and Financial Process Features

  • Supported: Billing Management
  • Supported: Cash and Asset Management
  • Supported: Travel & Expense Management
  • Supported: Budgetary Control & Encumbrance Accounting
  • Supported: Period Close

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Cost of goods sold
  • Supported: Order Orchestration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: User-level audit trail

Project Financial Management Features

  • Supported: Budgeting and Forecasting
  • Supported: Project Costing
  • Supported: Cost Capture
  • Supported: Capital Project Management
  • Supported: Customer Contract Compliance
  • Supported: Project Revenue Recognition

Project Execution Management Features

  • Supported: Project Planning and Scheduling
  • Supported: Task Insight for Project Managers
  • Supported: Definable Resource Pools

Procurement Features

  • Supported: Bids Analyzed and Compared
  • Supported: Contract Authoring
  • Supported: Contract Repository
  • Supported: Requisitions-to-Purchase Orders Integrated
  • Supported: Supplier Management

Risk Management Features

  • Supported: Risk Repository
  • Supported: Control Management
  • Supported: Control Efficiency Assessments
  • Supported: Issue Detection

Logistics Features

  • Supported: Transportation Execution Management
  • Supported: Trade and Customs Management

Manufacturing Features

  • Supported: Production Process Design
  • Supported: Production Management
  • Supported: Configuration Management
  • Supported: Work Execution
  • Supported: Manufacturing Costs

Supply Chain Features

  • Supported: Forecasting
  • Supported: Inventory Planning
  • Supported: Performance Monitoring

Product Lifecycle Management Features

  • Supported: Proposal Management
  • Supported: Product Master Data Management

Ridder iQ Screenshots

Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.

Ridder iQ Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationAndroid
Supported CountriesGlobal
Supported LanguagesEnglish, Dutch, German, French, Flemisch, Norwegian, Swedish, Bosnian

Frequently Asked Questions

Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.

Isah ERP, Microsoft Dynamics 365, and MKG ERP are common alternatives for Ridder iQ.

Reviewers rate Custom reports highest, with a score of 8.5.

The most common users of Ridder iQ are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(33)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users leverage Ridder iQ for a range of essential tasks such as project management, stock item management, purchases, sales invoicing, and employee project time registration. The software streamlines processes involved in making offers, projects, orders, processing invoices, and managing documents. By serving as a central system for storing data, Ridder iQ facilitates communication between departments and ensures accurate data management.

Ridder iQ is utilized for various functions such as creating quotations, work orders, managing machine components, determining cost prices, and sending quotations to customers. Users find the software valuable in enhancing ERP functionalities for multiple companies with diverse needs in areas like projects, planning, financials, and real-time data updates across departments. Ridder iQ serves to automate and digitalize work processes within organizations while serving as a core ERP system.

Efficient Workflow Management: Users have praised the software for its ability to create relations, articles, quotations, and order confirmations within the system, facilitating smooth project management processes. This feature streamlines tasks and enhances collaboration among team members.

Customization Flexibility: Many reviewers appreciate the convenience of easily creating calculated columns, new tables, adapted screens, widgets, email templates, and scheduled tasks in the software for tailored customization to meet specific needs. The flexibility in customization options allows users to adapt the software to their unique requirements effectively.

Enhanced Productivity Features: Users value the software's capability to register project time, create purchase orders, and make project calculations, contributing to improved productivity levels. These features enable users to manage projects more effectively and complete tasks efficiently.

Lacks Graphical Workflow: Some users have expressed dissatisfaction with Ridder iQ's lack of graphical workflow and block designer, making it challenging to adapt rights and not being web-based. This limitation has hindered their ability to visualize processes effectively and customize workflows according to their specific needs.

Incomplete API Endpoint Development: Users have mentioned that the development of API endpoints in Ridder iQ is incomplete, which has hindered their ability to fully integrate the software with other systems. The absence of robust API endpoints has restricted seamless communication and data exchange between Ridder iQ and external applications.

Troublesome Troubleshooting and Call Center: Reviewers have criticized the troubleshooting process and call center of Ridder iQ, citing delays in responses and the need to pay for consultants as major drawbacks. These challenges have resulted in prolonged issue resolution times, impacting overall user experience negatively.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Ridder iQ for a lot of processes in our organization. We make offers, projects and orders in it. We do this for multiple operating companies in seperate databases and use the multi company functionality from iQ. We process invoices and declarations with ImageCapture what is connected to Ridder iQ. All kind of documents are related to iQ.
  • You can easily make yourself calculated columns
  • You can easily make yourself new tables and fields
  • You can easily make yourself adapted screens, widgets, etc.
  • You can easily make yourself email templates
  • You can easily make yourself scheduled tasks
  • Tables and fields have clear names what is very handy to work with
  • Ridder iQ misses graphical workflow and blocks designer
  • Adaptions to rights in iQ can be difficult and time consuming
  • Ridder iQ is unfortunately still not webbased
  • Ridder iQ is fortunately developping api endpoints but this is still not completed.
  • The no/low code functionality can be extended
Ridder iQ is very good to use for normal processes in the making industry. You can easily customize it with calculated and custom fields and widgets.
But more extensive customizing is more difficult. You need to be able to programm and the integration of other software/webapps is difficult. Therefore the no/low code functionality and api endpoints of Ridder iQ should be extended. Ridder iQ is unfortunately not to use on a smartphone of something like that.
General Ledger and Configurable Accounting (7)
65.71428571428571%
6.6
Accounts payable
80%
8.0
Accounts receivable
80%
8.0
Global Financial Support
20%
2.0
Primary and Secondary Ledgers
70%
7.0
Journals and Reconciliations
70%
7.0
Configurable Accounting
70%
7.0
Standardized Processes
70%
7.0
Subledger and Financial Process (5)
58%
5.8
Billing Management
70%
7.0
Cash and Asset Management
40%
4.0
Travel & Expense Management
60%
6.0
Budgetary Control & Encumbrance Accounting
50%
5.0
Period Close
70%
7.0
Inventory Management (3)
56.66666666666667%
5.7
Inventory tracking
50%
5.0
Automatic reordering
70%
7.0
Location management
50%
5.0
Order Management (4)
70%
7.0
Pricing
70%
7.0
Order entry
70%
7.0
Cost of goods sold
70%
7.0
Order Orchestration
70%
7.0
Payroll Management
N/A
N/A
Reporting & Analytics (2)
75%
7.5
Standard reports
70%
7.0
Custom reports
80%
8.0
Customization (2)
35%
3.5
API for custom integration
20%
2.0
Plug-ins
50%
5.0
Security (2)
65%
6.5
Role-based user permissions
60%
6.0
Single sign-on capability
70%
7.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management (3)
63.33333333333333%
6.3
Project Planning and Scheduling
60%
6.0
Task Insight for Project Managers
70%
7.0
Definable Resource Pools
60%
6.0
Procurement (3)
56.66666666666667%
5.7
Bids Analyzed and Compared
50%
5.0
Requisitions-to-Purchase Orders Integrated
60%
6.0
Supplier Management
60%
6.0
Risk Management (1)
50%
5.0
Issue Detection
50%
5.0
Logistics (2)
65%
6.5
Transportation Execution Management
60%
6.0
Trade and Customs Management
70%
7.0
Manufacturing (5)
58%
5.8
Production Process Design
60%
6.0
Production Management
60%
6.0
Configuration Management
50%
5.0
Work Execution
70%
7.0
Manufacturing Costs
50%
5.0
Supply Chain (2)
55%
5.5
Inventory Planning
50%
5.0
Performance Monitoring
60%
6.0
Product Lifecycle Management (2)
50%
5.0
Proposal Management
50%
5.0
Product Master Data Management
50%
5.0
  • More efficiency in processes
  • Negative performance issues caused by old fashioned client-server architecture of Ridder iQ
  • Overview of process workflow and statusses in Ridder iQ
  • Good status of orders by monitoring project progress
Odoo has broader functionality but its functionality is not deeper. The PLM functionality of Odoo is not really CAD PLM but only BOM management.
Ridder iQ is very easy in small customizations and bigger customization is also possible but with programming.
Ridder iQ has a good price/functionality ratio compared with SAP, Infor, etc.
Ridder iQ has a lot of partners with dedicated integrations.
150
General management
Sales
Project Management
Engineering
Work preparation
Purchasing
Warehouse
Production management
Production floor
HR
Quality
Financial department
Office and facilities management
2
We call them business analysts. They have technical skills (SQL, C#, integrating, M365) and business skills. We have multi operating companies and try to have uniform implementations of Ridder IQ.
  • Create offers
  • Create and monitor progress of orders
  • Import BOM and purchase materials
  • Register hours and monitor them
  • Use information for administration and financial process
  • We could easily integrate our own way of planning orders by SDK
  • We could technically connect our own product configurator TankDesign with Ridder iQ
  • Single Sign On functionality
  • We can use it for service
  • We can use more functionality for Quality issues
  • We want to use multicompany functionality concerning offers and sales
Do not understand the question
Overall Ridder iQ is good to use. You can easily do small customizations to fields, screens, widgets, etc.
There is also room for improvements to be able to easily adapt rights in roles, more no/low code functionality, webbased iQ, api endpoints, etc.
  • Make use of calculated columns/fields
  • Make use of email templates
  • Make use of table starter
  • Workflow, block and script designer
  • Adapt rights in existing roles
No
Return to navigation