Let Rimini do the work for you.
March 31, 2024
Let Rimini do the work for you.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rimini Street
Pros
- Their ticketing system is easy and fast (within 15 minutes). Depending on the priority, an issue is assigned immediately. If the issue persists for a few hours, they have global support until the issue is resolved.
- I have worked with Rimini Street on modules such as Payables, General Ledger, Inventory, Receivables, Purchasing, EAM, Fixed Assets, and custom programs. These could be generic or specific to an issue.
- I had to open a priority one ticket for the month-end closing issue, and the response and solution were lightning speed.
Cons
- I have worked with Rimini Street Engineers globally and have seen all of them treated with respect and empathy and are productive. I haven't encountered anything that would require improvement, but continue with the same level of service they have provided.
- We were able to convert 80% of our Payments Electronically, which saved 250k per annum.
- Resolving month end closing issues include savings of at least 100k.
Do you think Rimini Street delivers good value for the price?
Yes
Are you happy with Rimini Street's feature set?
Yes
Did Rimini Street live up to sales and marketing promises?
Yes
Did implementation of Rimini Street go as expected?
Yes
Would you buy Rimini Street again?
Yes
Comments
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