RingCentral - Ring in a new age!
February 06, 2017
RingCentral - Ring in a new age!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingCentral
RingCentral is our organization's one-stop Voip software and phone provider across all of our offices. This software provides us a very user-friendly and convenient platform upon which to host web-meetings, record outbound calls (mostly for training purposes) and utilize features such as number localization to adapt a local area code when prospecting within a certain region (proven to help boost contact ratios).
These features along with the ease of which you can set up or join webmeetings and conference calls sold our organization.
These features along with the ease of which you can set up or join webmeetings and conference calls sold our organization.
- Very modern - great user interface / sleek appearance in the website portal, and application.
- User-Friendly : Even some of the more advanced features require little expertise in order to implement for users.
- Their *9 feature to record a call is a little obnoxious, it would be nice to see there be a function to record the call without having to hit these keys (it can be annoying to hear the pound tones first when trying to record a call).
- RingCentral provided our organization a great, affordable, and user-friendly platform to join and host calls and meetings, and get all of our resources hosted on a quality VoiP environment. Over comparable softwares, we found it to be an about 1.5x savings annually.
In terms of cost and customer support, RingCentral was the obvious winner for our organization. Any time an issue came up during our trial, they blew us away with the fast response and resolution time, and exceeded our expectations. We found the entire package for RingCentral to be on average about 1.5x cheaper than the competing companies we looked at, which was surprising considering everything was so comparable features wise. We can't recommend RingCentral enough.