To Ring or Not
October 15, 2018

To Ring or Not

Charlotte Eddy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingCentral MVP

We use RingEX on a company-wide basis including remote employees.

Pros

  • Web based so all call logs and voicemail can be reviewed on line.
  • All call routing options are accessible on line, so you don't need to be in the office to forward.
  • Phone app available so you can access when mobile.

Cons

  • Application could be more user friendly.
Same characteristics, features, just slightly different platforms.
Lucernex Lease Administration & Accounting, an Accruent company, Siterra, ADP Mobile Solutions
Works great when mobile and for staff that are remote. Having all call logs and voicemail on line is real helpful and easily accessible.

RingEX Feature Ratings

9.0
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
9
Call reports
9
Directory of employee names
Not Rated
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
10.0
Mobile app for iOS
10
Mobile app for Android
10

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