Solid Option for Online Meetings
June 01, 2021

Solid Option for Online Meetings

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingCentral Meetings

We use RingCentral Meetings for some meetings with consultants, primarily by the development team in the IT department. It is the standard platform for our particular consultants, and rather than creating accounts for them on our locally-used platform, it was decided for us to use their platform for meetings.
This allows us to meet with outside groups without having to worry about managing temporary accounts and/or permissions in our local platform.
  • Cross-platform
  • Good performance for both video and audio
  • Easy to use interface
  • Meeting links always link to RingCentral's website, prompting for a download of the app even though the app is already installed. This may be a Mac-specific issue, as I can't speak to how it behaves in Windows
  • Simplified online meetings with outside consultants
We use RingCentral Meetings only because our consultants have standardized on it and it allows us to not have to manage temporary accounts for those consultants in our local meeting platform. It's not a bad platform, just not what our organization has standardized on. Our primary platform for meetings is Microsoft Teams, which integrates very well with our other business software.

Do you think RingCentral Meetings delivers good value for the price?

Yes

Are you happy with RingCentral Meetings's feature set?

Yes

Did RingCentral Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RingCentral Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy RingCentral Meetings again?

Yes

The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
Neutral on this, as I have not needed to contact support regarding any issues.
If all you need is a simple to use meeting platform, RingCentral Meetings may suit your needs. Where it appears to be weakest is integration with other relevant platforms such as Exchange or JIRA/Confluence.

RingCentral Meetings Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
8
Mobile support
Not Rated
Desktop sharing
8
Whiteboards
6
Calendar integration
3
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
5
Participant roles & permissions
6
Confidential attendee list
Not Rated