RingEX Excellent Product
November 08, 2023
RingEX Excellent Product
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
We use it for all calls, texting, and faxes. This allowed us to have one number for all of the offices. We have separate lines set up. We can view faxes and messages from the app. The auto attendant creates the illusion of having a much larger and more professional business
- fax
- texting
- calls
- transcribing
- The support is difficult to manage
- The remote attendant can be challenging
- The set up for the requirements for texting were very confusing.
- Reliable
- Cost effective
- Ease of communication with clients
RingEX is HIPPA compliant. Having a BAA is critical to working in the mental health field. I need to have the ability to text with clients and staff from one place. I can receive and view faxes in real time. Voicemails are transcribed. Being able to set up different lines allows one to specify where calls go. We have message-only voicemails with basic info. We can set to away. Security is easy to set up. Being a small business my time is valuable anything that can save time and is cost-effective is greatly appreciated.
It was horrible. It would constantly go down. It was hard to use. You could not set up extensions. It was expensive. The support was non-existent. They spammed me with attempted upsells.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes
RingEX Feature Ratings
Using RingEX
2 - Receptionist
- texting
- calls
- fax
- faxing
- text
- Transferring calls to home
- Video conferencing