Great service.
January 29, 2024

Great service.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

The primary source of communication for the company. It has the ability to expand, and it gives us a platform to have multiple numbers appear in multiple places. Also, we like the idea of being able to take our phones to a copy shop or a coffee shop if we need to.
  • Good call quality.
  • Reliable service.
  • Reasonably priced.
  • Right now I don't see anything to improve on.
  • It's too early to tell at this point.
So far, it's been a very reliable service. We just got the service a couple of months ago, so it will take a bit of time before we can actually tell how reliable the services are. But I trust RingEX. They are a reputable company, and they're all over the world, so I have a lot of faith in them.
It's just a very simple platform that you can use in your everyday life and reliably saves time. Customer services are always on point really reach out extra to help and, so I'm convinced that going forward, Brick Central will be my phone company of choice. I would recommend that to any of my business friends because you don't lose the downtime of trying to figure things out by yourself.
It's reliable I trust it and again it's reviewed better than the competition. Going from a PBX-type atmosphere, the RingEXs are a better alternative and more flexible, so I'm sure I'll be using RingEX for my businesses going forward. RingEX is a good phone system and service.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

I'm able to take my office call remotely from my cell phone.

RingEX Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
8
Mobile app for Android
10