Great features at a great price point.
January 29, 2024
Great features at a great price point.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
All of our employees are based remotely, and RingEX provides a seamless customer experience when calling our office. The phone tree system can be as simple or complex as you would like to make it. Additionally, it can be as creative as you would like, which really allows for a unique call-in experience for the customer that other platforms simply do not offer.
- Easy to get help when needed.
- Excellent analytics.
- Never any connectivity issues.
- Initial setup can be somewhat challenging.
- Support staff is foreign so sometimes there is a tiny language barrier.
- Phone number assignment doesn’t correlate to geographic area.
- Increased productivity due to communication channels.
- Cost savings due to app consolidation.
- Advanced call routing options.
The analytics help me to determine when I need to add additional staff members since we are 100% remote.
RingEX has a much more competitive cost and far more features!
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes