Great Product That Allows You To Have Your Desk Phone With You At All Times
November 18, 2025

Great Product That Allows You To Have Your Desk Phone With You At All Times

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

We are an engineering firm of over 300 people. We use RingEX every day in our work environment. It makes it very convenient to be able to have your desk phone with you at all times. We always have our cell phones on us, so we can be reached at any time on our work number.

Pros

  • Call Quality
  • Call Stability
  • Customer Service

Cons

  • Text messaging is a little weird
  • There is about a 3 second delay when you try to answer a call
  • Cheaper than having land lines
  • Less down time from phones being down
I've never had a situation where the app didn't work when I needed it to, unless I didn't have cell service. The ability to be able to answer your work phone anywhere is a huge benefit if you travel a lot for your company.
It's nice to be able to run call reports and see how many internal and external calls that we are getting at a given time. You can schedule the reports to be ran at a certain time, so it saves you time.
  • Cisco Webex Experience Management (discontinued)
Cisco was great, but it was extremely expensive for us. RingEX was much cheaper and works just as well.

Do you think RingEX delivers good value for the price?

Yes

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

For people that have to travel for work, RingEX is a great product. It allows you to have your desk phone with you at all times.

RingEX Feature Ratings

Hosted PBX
10
Call reports
9
Directory of employee names
10
Answering rules
8
Call recording
8
Call park
10
Call screening
10
Message alerts
10
Instant messaging
6
Mobile app for iOS
10
Mobile app for Android
10

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