Overall Satisfaction with Robly
It is being used by our scholarship program at the Waco Foundation. We send newsletters to our 2000 students we work with concerning financial aid and scholarships for college. Yearly we have students that cycle out of our program and a new group that comes in. Robly has made it very easy to add and delete large groups of students. We like the way Robly sends a second message to those that haven't opened the first one. Students are so busy they sometimes overlook emails so the second one usually picks up a few more opens. Robly also does not flood me with emails about their product or upgrades but they are always there to help if needed.
- Second email to students that haven't opened the first.
- Adding or deleting large lists of recipients.
- They automatically delete email addresses that are non-existent or closed. I don't have to go in and manually delete.
- The tool to change fonts and colors seems to have some glitches and could be improved.
- We are able to reach and help large numbers of college students. In the past, we sent out letters which usually were not opened or returned due to change of address. Students are much more likely to change a physical address than an email address.