RUN by ADP will definitely keep your business RUNNING!
June 24, 2022

RUN by ADP will definitely keep your business RUNNING!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

The handbook wizard was something I tried out, it was super helpful, however, with a business our size it wasn't really applicable. For a business slightly larger, or one which needed more organization, it would have been great! The real diamond here is the Ziprecruiter integration. Zip recruiter was great in helping us find new help for the business and aid with overall staffing multiple times. I always got quality candidates, which was amazing. Definitely would recommend this feature if you sign up for the software. They can give anywhere from 1 to 3 slots for new hire positions.
Run is a great software that we use every month for our payroll processing. It is great for the following reasons: 1. Payroll - Allows for both hourly and salary payroll, even for a business of our size. - Allows for pretty much any cadence of payment, including monthly (bi-weekly, etc.) - Allows for both normal, cycle, and off-cycle payments. Also during COVID, there were months when we did not have payroll payments which allowed us to skip certain payments if needed. - Reports are great, and were a huge help during COVID, pretty much allowing us to slice the data as needed. - Taxes are taken care of based on the payments, which is also great! 2. HR - The system allows for the customization of handbooks and policies, which is a great add-on for new businesses. - The system is paired with ZipRecruiter to enable easy hiring and resourcing. Overall we are a fairly small business, but this platform affords us all the big business needs at a very affordable price.

Pros

  • Taxes
  • Reporting
  • Payroll
  • Recruiting

Cons

  • Fee structure
  • Expand on cadence of payments
  • Support
  • Payroll
  • HR needs
  • PPP / COVID
  • Year end taxes
This is a great feature as well. Allows employees to track their time, their pay, and rates. In addition, it's a nice portal for their taxes at the end of the year. They can go in and download their W2, in addition to the hard copy I send. My employees don't use it for much else, however, they can also build reports on their historical payroll which can be beneficial when applying for loans, scholarships, or other living things.
I have been so happy with RUN that I have not really sought out other products. I did use a friend who is a CPA to manage my payroll, however, the taxes at the end of the year were really messy, so went back to RUN.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

It's well suited for most businesses. The best use case for us is being a small business and having all the features of a big business payroll system. Few areas for improvement, for monthly payroll, the check date should be based on the following month rather than the current month and it would also be great to have better support. We have a local rep to help us out, however, they never seem to have the answer and will usually defer us to another member of their team. Would be better if the call center would assist as needed.

RUN Powered by ADP® Feature Ratings

Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
8
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated

Comments

  • Kerry Gordon | TrustRadius Reviewer
    Thank you for your review of RUN. We love hearing that RUN delivers for you. Adding value through our services and giving you time back to focus on your day to day business is what we strive for. Thank you also for your constructive feedback about check dates — this has been shared with our product and design teams. -Your RUN Powered by ADP® Team

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