Good product for mid to large size business not so sure for a small business
June 30, 2023

Good product for mid to large size business not so sure for a small business

Jennifer Rogers | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We are a small company with only a monthly payroll so our use is very limited. In a former job I used ADP for HR and Payroll of over 600 employees with multiple pay and vacation groups.
  • Streamlined payroll processing
  • Quick payroll reports
  • Easy for employees to update data
  • Creating custom reports used to be easier
  • Updating employee banking is cumbersome
  • More monthly fees than our CPA was charging
  • Employees now have direct deposit which we all like
They can look at and print pay stubs as needed without having to have someone from the company print them for them. They can update their address as needed which is nice.

Do you think RUN Powered by ADP® delivers good value for the price?

Not sure

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

No

I was very disappointed that my bosses W2 was incorrect and it took ADP several months to issue a corrected one to the point that she had to file for a tax extension to file her taxes.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Direct deposit files
9