Green Flag
Updated December 09, 2025

Green Flag

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We don't use any so I am unfamiliar. We do not have any hiring needs at this time.
We are a small company with low turn over. We thought this meant going with a smaller payroll company would be okay however it was not. We signed up with ADP and the transition was easy. The software itself is easy and has reminders, tip and other tools that make it easy to adjust for bonuses and adjustable time off. Payroll is now easier and faster to complete saving the staff time and hassle.

Pros

  • Alerting you of problems such as the employee not having enough PTO
  • Making adjustments to company benefits
  • Easy access to customer service

Cons

  • I wish there was more details for tax filings for employees
  • I wish Work comp reports were available
  • Time we spend half the time managing roll we used to.
  • We spend no time having to worry about 941 or state taxes because it already taken care of.
  • We have a consistent billing from ADP
Giving access to employees is somewhat difficult. Once they receive the link then we have not had any reports of issues but providing access is harder than we thought it would be. I am unable to provide instant access and they are not receiving the link timely. Accessing the app has seemed difficult even after gaining access so the employees typically just request for payroll details such a paystubs from me.
Yes, automatic tax filing and deduction has saved us so much time and energy. We no longer need multiple sources of help as it is simplified. I appreciate the error flags it helps catch typos and makes you look into it right away. This has been very useful and removed a number of HR related errors .
The information is available all the time so I do not need to force myself to be on anyone else's schedule. I appreciate the cut off time to meet payroll is only two days in advance as we have employees that work overtime.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of RUN Powered by ADP® go as expected?

I wasn't involved with the implementation phase

Would you buy RUN Powered by ADP® again?

Yes

We offer a match to employees and I did not notice there was two matches for an employee until after I ran payroll. I thought it was too late and had to be corrected next paycheck. I did a chat with customer service and it was corrected before the deposit was ever made into the IRA account or the employee's account. No one even needed to know an error was made.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10

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