Experienced RUN Powered by ADP® User
April 24, 2025

Experienced RUN Powered by ADP® User

Frank Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

We are a small business that has used RUN Powered by ADP® for over ten years and the RUN Powered by ADP® service we currently use provides timekeeping, payroll, complete tax management, complete garnishment management, background checks, and posters. It also tracks health and dental insurance and SIMPLE IRA deductions and matching, although they offer to completely manage those and the employee handbook and workers compensation insurance too. I have previously used other software packages and tried to handle some of the tax reporting, but prefer and appreciate this approach through RUN Powered by ADP®.

Pros

  • Timekeeping
  • Tax Management (reporting and paying)
  • Background Checks
  • General Ledger Coding
  • Garnishments

Cons

  • Exiting timekeeping causes me to exit the main website
  • The vacation accruals do not automatically increase upon anniversaries.
  • I have had customer service who fixed my problems and some who did not.
  • The costs add up with all the services such as running payroll, adding timekeeping, running background checks, and mailing w-2's.
  • We save money on background checks because the first two are free.
  • We lower risk of employee time, penalties, and lawsuits by allowing RUN Powered by ADP® to handle so much of the payroll such as calculations and tax reporting.
Most of our employees use the Employee Access portal. That saves me a lot of time compared to those employees who do not use the portal and need a lot of service such as changing their contact information, changing direct deposits, and printing paystubs.
The automatic error flagging is a good reminder of people who have substantially excess or reduced hours. If an employee misses two punches, it could look like they have excess hours, such as working through the evening and night until the next punch in the morning or afternoon. Error flagging catches mistakes like this or if an employee missed punching in a few days and did not have vacation or PTO entered to replace the missed work.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

RUN Powered by ADP® is well suited for small businesses, especially when the person doing payroll can use time savings that maintain or increase quality of payroll duties. If the payroll person has more spare time, they can take on more than RUN Powered by ADP® and can shop around for a cheaper bare-bones payroll service.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10

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