Item: RUN Powered by ADP®
Rating: 8
Author: Vanessa Uzoh

Overall Satisfaction with RUN Powered by ADP®

HR Capabilities

I used the Employee Handbook Wizard and it has helped effectively communicate to my staff the policies and procedures of the company. It has served us very well.

Use Cases and Deployment Scope

We use RUN by ADP for payroll and hiring. With less than one year using ADP, it has transformed how easy to do administrative duties. It's been so time-efficient and easy! I'm truly grateful for this service and it has improved our operations as a small business.

Pros and Cons

Pros

Sending reminders for payroll
Offering updates on new tools that may be helpful to my company
Offering great customer service contact options via chat and on the phone

Cons

I don't have any recommendations-things are going great!

Return on Investment

I am able to screen 15% more candidates for hire because of the product.

Employee Self-Service

They love being able to review their paystubs and to fix their direct deposit details as needed. It's given them control over updating and accessing their information.

Alternatives Considered

We switched from an independent bookkeeper to RUN by ADP and it has made payroll services so much easier for our company.

Key Insights

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

Other Software Used

QuickBooks Desktop Enterprise

Likelihood to Recommend

The first payroll that was submitted with RUN by ADP was done incorrectly. I contacted my implementation consultant, who was able to fix the issue the same day, allowing for payments to still arrive on time. She even worked out an arrangement with my account manager to refund the charges for the first payroll so we wouldn't pay for the mistake.

RUN Powered by ADP® Feature Ratings

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RUN by ADP is Amazing