RUN Powered by ADP® is amazing
October 27, 2025

RUN Powered by ADP® is amazing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RUN Powered by ADP®

I have used their Employee Handbook Wizard as well as the HR help desk. In CA, labor laws are very complicated and I am confident that RUN Powered by ADP® ensures that we are compliant in training, disclosures, and required benefits such as leaves and PTO. I have never asked a question where I did not get an immediate answer.
I have used several different payroll solutions in the past. RUN Powered by ADP® is by far the easiest to implement and saves me so much time on my HR responsibilities. Customer service is also by far the best I have ever experienced; this is why I left my last provider. Everything is in one place and very intuitive. I love the notifications I get when my hourly employees have not clocked back in from either a break at the end of the shift. Report packages are already defined, although you can certainly choose what you want to see. This makes completing an audit a breeze. My only complaint is on the timekeeping which does not allow me to define what a workday is. This is legally allowed in CA. When I used the time and attendance system, I could define the workday as a 24 hour period starting at 12AM and ending at 1159PM. RUN Powered by ADP® does not allow this and merges hours together if there is less than 5 hours between any clock in and clock out. As I grow, I am not sure I can continue using RUN Powered by ADP® as this particular issue is becoming very time consuming to manage. I have everything in one place- payroll, training, time and attendance, pay as you go WC insurance, tax filings, onboarding and off boarding.

Pros

  • Customer service is amazing- I have always received a response and a solution
  • Report packages are predefined which makes completing a WC audit a breeze
  • Running payroll is super easy

Cons

  • Functionality to define the work period- ie what constitutes a day
  • I believe I save at least one hour per week on payroll and reporting
  • Using RUN Powered by ADP® helps to make sure that my employees clock in and out for breaks thus avoiding any penalties
My employees LOVE the app- the ease of use is amazing. They rarely come to me with questions as they can see everything in one place.
I believe that I save at least an hour per week on payroll issues. Time spent on my WC audit has been cut in half.
I used Paychex and found it very frustrating- my rep was constantly changing and the customer service I received was inadequate for my needs.

Do you think RUN Powered by ADP® delivers good value for the price?

Yes

Are you happy with RUN Powered by ADP®'s feature set?

Yes

Did RUN Powered by ADP® live up to sales and marketing promises?

Yes

Did implementation of RUN Powered by ADP® go as expected?

Yes

Would you buy RUN Powered by ADP® again?

Yes

The functionality issue described in the last question could become an issue as I grow and have more employees. Other than that, I cannot imagine a situation where RUN Powered by ADP® would be less appropriate.

RUN Powered by ADP® Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10

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