Very happy from the administrator side!
Updated February 14, 2020

Very happy from the administrator side!

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use it for our finance sector. Primarily by our Order Management and Accounts Receivable division of the company. I'm on the team that administers the system and when there's something that needs to be done in the system they submit a ticket to us to manage it. We're pretty satisfied with the invoicing that is provided with Sage Intacct and we plan to keep using it for the foreseeable future.

Pros

  • Invoice Generation
  • Salesforce Integration

Cons

  • Clunky User Interface
  • Lengthy Support Wait Times
  • Invoice generation automation is very nice
  • Saved time and money in labor
We use this on our accounts receivable and order management team and are very happy with its performance overall. We most certainly have benefited from implementing this tool.
We used Sage Intacct from when I started on the team, so I have nothing to compare it to.
I believe that Intacct is great for middle to large companies in the software space where invoice generation needs to be automated. Some of the things that definitely could be changed are adding in bulk update functionality as well as cleaning up the user interface a bit. A lot of the functionality of this software has to be done through their support department and sometimes the wait is slow. However, all in all I believe if you're in a medium to large company that utilizes SaaS software for the accounting space this is a smart move.

Sage Intacct Feature Ratings

Not Rated
Accounts payable
Not Rated
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Not Rated
Reimbursement management
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

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