Time-saver!
April 12, 2024

Time-saver!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct as our system of record for accounting. Sage Intacct allows us to have tighter control over user permissions, better reporting capabilities, and the ability to integrate with many other SaaS tools to automate many of our processes.

Pros

  • Dimension reporting makes it really easy to keep a streamlined chart of accounts and still be able to slice and dice the data in many ways.
  • Sage Intacct's marketplace partners has allowed us to integrate with many tools to automate many of our processes.

Cons

  • AP approvals rules are limited when compared to other products. Even when compared to the approval rules available in Intacct's Purchasing module, AP approval capabilities are quite limited.
  • Prepaid module is okay to use but it outdated and needs a UI refresh. The pages are not as intuitive as it could be and populating the fields are clunky.
  • Reduced our time to close our monthly books by 25%
  • We have thousands of credit card transactions per day, and Intacct has allowed us to automate this process and save a good amount of manual work.
We have used many integrations to automate the posting of general ledger and accounts payable transactions. This has reduced the amount of time that our team has to spend on creating these transactions and freed up their time to more valuable tasks. The automation has also reduced the errors related to keying something wrong into Sage Intacct.
We do not have any of these at this time.
I used to work for a VAR as an implementation consultant. I did a good amount of our implementation myself. We used a VAR to guide our implementation but was not impressed by them. Didn't feel like our VAR took the time to truly understand our business and were providing recommendations for modules that we had told them we were not going to use.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

Yes

As our company scales and moves towards becoming a public company, audit controls are extremely important and Sage Intacct does a very good job of setting custom user/role permissions. The dimensions in Intacct are also well suited for our company as we have multiple departments and cost centers. Dimensions allowed us to trim our chart of accounts but still allow us to slice and dice data in ways we couldn't do previously in our old accounting system.

Sage Intacct Feature Ratings

8.0
Accounts payable
7
Accounts receivable
8
Cash management
8
Bank reconciliation
7
Multi-division support
9
Regulations compliance
9
Self-service portal
8
Intercompany Accounting
8
Journals and Reconciliations
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
Inventory Management ()
Not Rated
Order Management ()
Not Rated
Payroll Management ()
Not Rated
8.0
Dashboards
8
Standard reports
9
Custom reports
7
8.0
API for custom integration
8
Plug-ins
8
9.0
Role-based user permissions
9
Single sign-on capability
9

Comments

  • Bethany McDermott | TrustRadius Reviewer
    Bethany McDermott
    (Vendor Representative) commented 2 years ago
    Hello, Thank your for taking the time to leave this review of Sage Intacct. It’s great to read that Sage Intacct has provided efficiencies for you with closing your monthly books and automating your credit card transaction process. Thank you for sharing your feedback around AP approvals rules and the pre-paid module, I’ll share this internally for future reference. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/IntacctNATrustRadiusReply to join! Thanks, Bethany McDermott Sage Customer Marketing Manager – Reviews
  • Bethany McDermott | TrustRadius Reviewer
    Bethany McDermott
    (Vendor Representative) commented 2 years ago
    Hello, Thank your for taking the time to leave this review of Sage Intacct. It’s great to read that Sage Intacct has provided efficiencies for you with closing your monthly books and automating your credit card transaction process. Thank you for sharing your feedback around AP approvals rules and the pre-paid module, I’ll share this internally for future reference. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/IntacctNATrustRadiusReply to join! Thanks, Bethany McDermott Sage Customer Marketing Manager – Reviews

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