100 % legacy replacement through SAP Sales Performance Management
September 27, 2024

100 % legacy replacement through SAP Sales Performance Management

Tomas Marek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • SAP SucessFactors Territory and Quota

Overall Satisfaction with Sales Performance Management solutions from SAP SuccessFactors

At Kyndryl we replaced 100 % legacy with SAP Sales Performance Management solutions for SAP SuccessFactors (SPM). The solution is deployed across all countries we operate in (55 countries) and calculate the incentive payments for how 3400 sellers.

Pros

  • Single application for the e2e process for incentives - from planning to calculation.
  • User experience is improved and all information is in a single system
  • Data refresh is being done in an acceptable fast way.

Cons

  • Data needs to be searched in multiple workspaces vs one integrated view in UI.
  • Embedded Analytics reports and workflows require skilled developers
  • IT expense reduction by 90 %
  • Business Process Simplification by 60 %
We execute all e2e process functions in the solution. No need for any additional application.

Do you think Sales Performance Management solutions from SAP SuccessFactors delivers good value for the price?

Yes

Are you happy with Sales Performance Management solutions from SAP SuccessFactors's feature set?

Yes

Did Sales Performance Management solutions from SAP SuccessFactors live up to sales and marketing promises?

Yes

Did implementation of Sales Performance Management solutions from SAP SuccessFactors go as expected?

Yes

Would you buy Sales Performance Management solutions from SAP SuccessFactors again?

Yes

Many customers still execute the incentive process on spreadsheets or multiple applications. These are customers are not accepting that the accuracy of incentive payments drives seller motivation. Also legal situations require x years of calculation history which can not be esnured with spreadsheets.

Sales Performance Management solutions from SAP SuccessFactors Feature Ratings

Sales ICM
9.4
Sales compensation plan creation
10
Complex sales crediting
10
Sales compensation process automation
9
Incentive auditing/regulation compliance
8
Sales compensation dashboards & forecasting
9
Incentive modeling
9
Agile incentive strategy
10
ICM mobile visibility
10
Sales Gamification ()
Not Rated
Analytics and Reporting
9.8
Personalized dashboards
10
Color-coded scorecards
10
KPIs
10
Key Performance Indicator setting
9
Benchmarking with external data
Not Rated
Revenue Forecasting
10
Pipeline Analytics
Not Rated

Comments

  • Kristin Mestre | TrustRadius Reviewer
    Kristin Mestre
    (Vendor Representative) commented a year ago
    Thank you Tomas for your feedback. I'm glad to hear that your overall experience with Sales Performance Management solutions from SAP SuccessFactors has been positive and you’ve been able to reduce IT expense by 90% and manage incentive payments for 3,400 sellers! Way to go!

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